CUSTOMER F.A.Q.
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• I've lost my product license key, how to retrieve it?
• What is ESD?
• Is it safe to purchase online?
• What payment methods can I use to purchase Bodrag products?
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Q: I've lost my product
license key, how to retrieve it?
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If you lose your
license key, please
send an e-mail to
support@bodrag.com
with the details of
your previous
purchase. You will
receive your license
key at no charge as
soon as we have
validated your
registration data in
our database.
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Q: What is ESD?
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ESD means Electronic
Software
Distribution. You
purchase the program
and download it
through Internet in
minutes. E-commerce
makes it possible to
buy all kinds of
services and goods
on the Internet.
Only a few kinds of
products can be
actually delivered
online: software,
music, eBooks...
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Q: It is safe to
purchase online?
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Ordering is
completely safe
because we use a
secure server and
your credit card
details are
protected at all
times using latest
encryption
technology. Please
note that we do not
store credit card
information
anywhere. Before
transferring, all
information
(including your
name, credit card
number, expiration
date and so on) is
encrypted using SSL
industry-standard
encryption.
To ensure greatest
security and
flawless ordering
process we have
chosen Avangate as
our online reseller.
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Q: What payment
methods can I use to
purchase Bodrag
products?
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You can use to buy
our products
following payment
options:
• Visa credit/debit
card
• MasterCard
credit/debit card
• Diners Club
credit/debit card
• American Express
credit/debit card
• JCB credit/debit
card
• wire transfer
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